Request an Exception from the Upcoming Dropbox Block



As part of ongoing efforts to increase security and reduce the risk of data loss, access to Dropbox cloud storage will be blocked from the UPMC network beginning Monday, May 5.

To enable researchers and others who may have legitimate reasons for using external file sharing solutions to continue to use services other than UPMC MyCloud — UPMC's secure alternative to external storage — an exception process has been made available.

Legitimate reasons for an exception may include:

  • Collaboration on grants
  • Multi-organization research efforts
  • Business-related activities that do not involve HIPAA-protected or other sensitive information

To submit an exception request through UPMC’s Identity Management System (IMS), follow this path:

IMS > My Profile > Request Dropbox Exception

Please note that your manager must approve your request before it can be approved by the Information Security Group. For more information, visit the Information Services site to review the IMS guide to requesting a Dropbox exception.